Got a question?
Read our FAQs below.
Frequently Asked Questions
Is the damp survey really free?
Yes! As long as you live within 15 miles of Stockton-On-Tees or within a 20 minute drive, and also you own the property.
What if I don’t own the property, don't live within 15 miles, or I'm not within a 20 minute drive?
We will still come out at a charge of £97.00 which will be reimbursed to you if you choose to go ahead with the work required.
What system do you use to cure my damp problem?
We use a full Dryzone system that will cure your problem rather then just mask the issue for a small amount of years. We provide a permanent solution to your damp issue. We DO NOT use cheap render and sand cement mixes that take 9 months to set and only permit the use of certain paints after this period. We DO NOT use tanking on walls that create water bands after a certain period of time, unless it is needed in specialist cases.
What is so special about the Dryzone system?
What happens if you cease trading?
We provide a fully insured 20 year guarantee from a third party insurer called Specialist Building Guarantees. In the unlikely event of the company ceasing to trade, and you need to make a claim, you’re still fully covered.
Do you use Sovereign Injection Cream?
NO! The active ingredient in sovereign chemical injection cream is only 5% active, The Dryzone active ingredient is 65% active, this is obviously a huge difference and leads to our Dryzone system providing a far superior result.
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What our customers say...
“Very professional company. I would highly recommend Your Damp Specialists to others in the local area. As well as companies who operate in large buildings.” Stockton-on-Tees 2017
- Charles Douglas, Director
Had the guys from Your Damp Specialists come round to fix two damp problems I had. The initial survey that was carried out for free was superb. Very thorough & detailed everything I needed to see. The guys then came round to do the work. Very good, tidy & stress free all round. Very happy with the company from start to finish. Would recommend to anyone who thinks they may well have a damp problem. – Stockton-on-Tees 2017
- Matt Mond, Homeowner
“Would highly recommend Your Damp Specialists, very punctual which seems to be a bit of a rarity these days, excellent work from start to finish, cost efficient, high standard of workmanship and extremely tidy.” Stockton-on-Tees 2017
- Chris Matt, B&B Owner
“No problems at all from Your Damp Specialists, smooth from start to finish, no hassle, no worries, will be recommending to family and friends.” Stockton-on-Tees 2017
- Liam Scott, Homeowner
“After 12 hours of being fitted we noticed the air quality had improved and the condensation had begun to disappear from the windows. Within 48 hours the musty smell had gone, all condensation had disappeared and the mould was starting to disappear. We only wish we had known about it sooner as we have lived with a condensation problem for years!” Stockton-on-Tees 2017
- James Page, Homeowner